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Privacy Policy

CWraight & Partners understands that your privacy is important to you and that you care about how your personal data is used and shared online. We respect and value the privacy of everyone who visits this website, www.cwraightremovals.co.uk (“Our Site”) and will only collect and use personal data in ways that are described here, and in a manner that is consistent with Our obligations and your rights under the law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of Our Privacy Policy is deemed to occur upon your first use of Our Site. If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

Definitions and Interpretation

In this Policy, the following terms shall have the following meanings:

What Does This Policy Cover?

This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that We have no control over how your data is collected, stored, or used by other websites and We advise you to check the privacy policies of any such websites before providing any data to them.What Data Do We Collect?

Depending upon your use of Our Site, We may collect some or all of the following personal and non-personal data (please also see our Cookie):

• name;
• contact information such as email addresses and telephone numbers;
• demographic information such as post code, preferences, and interests;
• IP address;
• web browser type and version;
• operating system;
• a list of URLs starting with a referring site, your activity on Our Site, and the site you exit to.

How Do We Use Your Data?

All personal data is processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with Our obligations and safeguard your rights under the GDPR at all times. For more details on security below.

Our use of your personal data will always have a lawful basis, either because it is necessary for Our performance of a contract with you, because you have consented to Our use of your personal data (e.g. by subscribing to emails), or because it is in Our legitimate interests. Specifically, We may use your data for the following purposes:

• Personalising and tailoring your experience on Our Site;
• Supplying Our services to you (please note that We require your personal data in order to enter into a contract with you);
• Personalising and tailoring Our services for you;
• Replying to emails from you;
• Analysing your use of Our Site to enable Us to continually improve Our Site and your user experience;

Third parties whose content appears on Our Site may use third party Cookies as referred in our Cookie Policy. Please refer to our Cookie Policy for more information on controlling Cookies. Please note that We do not control the activities of such third parties, nor the data they collect and use and advise you to check the privacy policies of any such third parties.

You have the right to withdraw your consent to Us using your personal data at any time, and to request that We delete it.

We do not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Data will therefore be retained for the following periods:

• Marketing Data – Until you ask us to remove your Personal Data;
• Service provision / Contractual Data – For the duration of the contract, plus 6 months.
• Financial Data (Invoicing / Billing) – Up to 6 years

How and Where Do We Store Your Data?

We only keep your personal data for as long as We need to in order to use it as described above in section 4, and/or for as long as We have your permission to keep it.

Your data will only be stored within the European Economic Area (“the EEA”) (The EEA consists of all EU member states, plus Norway, Iceland, and Liechtenstein).

Data security is very important to Us, and to protect your data We have taken suitable measures to safeguard and secure data collected through Our Site.

Steps We take to secure and protect your data include:

All our databases are secured from unauthorised access and are backed up securely inside closed systems which prevents anyone from accessing it without permission.

All our systems require passwords to access and encryption is used wherever we can to further prevent anyone else getting access to your data.

Do We Share Your Data?

Subject to the below paragraph, We will not share any of your data with any third parties for any purposes.

We may sometimes contract with third parties to supply services to you on Our behalf. These may include payment processing, delivery of goods or provision of services. Where any of your data is required for such a purpose, We will take all reasonable steps to ensure that your data will be handled safely, securely, and in accordance with your rights, Our obligations, and the obligations of the third party under the law.

We may compile statistics about the use of Our Site including data on traffic, usage patterns, user numbers, sales, and other information. All such data will be anonymised and will not include any personally identifying data, or any anonymised data that can be combined with other data and used to identify you. We may from time to time share such data with third parties such as prospective investors, affiliates, partners, and advertisers. Data will only be shared and used within the bounds of the law.

In certain circumstances, We may be legally required to share certain data held by Us, which may include your personal data, for example, where We are involved in legal proceedings, where We are complying with legal requirements, a court order, or a governmental authority.

Your Right to Withhold Information

You may access Our Site without providing any data at all. You may restrict Our use of Cookies. For more information, see Our Cookie Policy.

How Can You Access Your Data?

You have the right to ask for a copy of any of your personal data held by Us (where such data is held). Under the GDPR, no fee is payable and We will provide any and all information in response to your request free of charge. Please contact Us for more details at info@cwraightremovals.co.uk, or using the contact details below the Contacting Us section

Contacting Us

If you have any questions about Our Site or this Privacy Policy, please contact Us by email at info@cwraightremovals.co.uk, by telephone on 01233620855, or by post at Bridge Road, TN23 1BB Ashford Kent. Please ensure that your query is clear, particularly if it is a request for information about the data We hold about you.

Changes to Our Privacy Policy

We may change this Privacy Policy from time to time (for example, if the law changes). Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date.

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